01
Align
Scope, success metrics, constraints, and risks are locked before delivery starts.
Delivery
Structured delivery, fewer meetings
Clear artifacts, async updates, and focused checkpoints. You get momentum without calendar chaos.
Clear entry point. Working milestones. Clean handover. Support only when useful.
Delivery rhythm
[ intake ] → [ map ] → [ design ] → [ build ] → [ launch ] → [ iterate ] →
02
Map
Research findings and flow mapping create a shared model for design and implementation.
03
Design
UX and interface decisions are validated early with async feedback loops.
01
[ ALIGN ]
Align
Scope, success metrics, constraints, and risks are locked before delivery starts.
One-page briefSuccess metricsRisks & assumptions
1 kickoff
02
[ MAP ]
Map
Research findings and flow mapping create a shared model for design and implementation.
Journey / flow mapRequirements setPrioritisation list
1 review
03
[ DESIGN ]
Design
UX and interface decisions are validated early with async feedback loops.
Clickable prototypeDesign specsContent outlines
Async reviews + 1 checkpoint
04
[ BUILD ]
Build
Implementation moves in working increments with integration and QA built in.
Working incrementsQA notesRelease plan
Weekly 20-min checkpoint (only if needed)
05
[ LAUNCH ]
Launch
Launch with handover, training, and a practical backlog for continuous improvements.
Handover packTracking planIteration backlog
1 handover
Start with a clear scope.
I will match the delivery process to the first problem you need to fix.